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August 3, 2018


WEBINAR: Simplify Group Registration by Importing Group Rosters

BEST PRACTICE: How to Configure Events that Meet More than Once

BEST PRACTICE: Automatic Conflict Prevention in Programs


Support Webinar: Importing Scout Group Rosters

We are pleased to announce that scout councils can now import complete information and rosters for every group you serve. This feature makes it easier for leaders to sign up troops for events and summer camps because information about everyone in the group will already be preloaded in Doubleknot. Instead of entering detailed information about every participant, leaders can add participants to their registration by clicking Add Someone I Signed Up Before and selecting from the list of preloaded names.

Join us on Thursday, August 23, 2018 at 11 AM Pacific / 2 PM Eastern for an informative webinar on how to use this new feature.

Importing Scout Group Rosters

Webinar on Thursday, August 23 at 2 PM Eastern / 11 AM Pacific

Date: Thursday, August 23, 2018
Time: 2 PM Eastern / 11 AM Pacific

Register now!


How to configure events that meet more than once

If your organization hold events or programs that take place on multiple days, we’ve increased the options available in the Frequency setting. With the new Custom Frequency option, you can set the day and start time for every additional “instance” that’s part of the same event.

For example, consider an organization that offers a course that meets twice. The first meeting is at 6 PM on Monday night, and the second meeting is at 6 PM on Wednesday night. When you create the event, you can schedule the Wednesday night meeting—the second instance—using the Custom option in the Frequency pop-up menu.

Creating an event with a custom Frequency setting. The first part of the event takes place on October 8 at 6 PM, and the second part, or instance, takes place on October 10 at 6 PM. (Click for a larger image.)

Event with custom frequency settings

Every instance of the event will be displayed on the Details page at the beginning of the registration process.

Custom event frequency displayed on event details page

When you create additional instances of an event, all instances will be displayed on the organization calendar. No matter which calendar link a visitor clicks, the correct registration page will be displayed.

The calendar shows all days and times for the event.

On the calendar, the event is displayed on both dates.

The custom frequency feature is also available for Session Events in Programs. For example, a scout council will be able to schedule multiple meetings of a merit badge workshop and/or a University of Scouting workshop on different days and times. 

For more information, contact us at Support@doubleknot.com


Automatic conflict prevention for program registration

Automatic conflict prevention is  available during program registration for both individual- and group-signup programs. For individual-signup programs, conflicts are automatically prevented. When a registration owner assigns a participant to a session event, the option to sign up for conflicting events is automatically removed.

Before an activity is selected, all activities in the category are displayed. 

The Add button is available for all activities

After an activity is selected, the Add button is removed from all other activities that conflict with the selected option.

For group-signup programs, you can choose whether to use automatic conflict prevention on the main management page for the program. To enable this feature, follow these steps:

  1. On the main management page for the program, click Edit Program.
  2. In the Check For Scheduling Conflicts section, select Automatically.
  3. Click Save

If you have any questions about these features, let us know at support@doubleknot.com.

Doubleknot LLC
1300 Sixth Ave, Suite 100 | Columbus, GA | 31901
Phone (888) 839-8150 | Fax (408) 741-1000 | support@doubleknot.com
© 2016-2022 Doubleknot LLC. All rights reserved.

 

Doubleknot, LLC
20665 Fourth Street, Suite 103 | Saratoga, CA | 95070
Phone (408) 971-9120 | Fax (408) 741-1000 | Doubleknot@doubleknot.com
© 2016 Doubleknot, LLC All rights reserved.